Ostomy
National Rehab (NR) carries a comprehensive ostomy product offering that represents the most trusted and reliable manufacturers in the healthcare industry, including Coloplast, Convatec and Hollister. The partnerships that we have forged with these manufacturers allow us to provide patients with the same items and accessories that they may have been trained upon and accustomed to using for their ostomy care program.
As a leading provider of a variety of ostomy products, NR has established itself as a trusted provider among healthcare professionals. Our program can be used by home health agencies, long-term care facilities, hospital discharge and manufacturer sampling programs. In addition, we can serve specialty physician practices such as urologists and colon and rectal surgeons. Whether your patients need products for one-time use only or for a lifetime condition, our program can assist them. NR also proudly supports multiple local United Ostomy Association chapters.
Products
Our goal is to make it easy and affordable to receive quality ostomy supplies. In order to fulfill this goal, our products are delivered discreetly and directly to patients’ homes or alternative healthcare locations without shipping charges. NR's product selection ranges from a variety of options for colostomies, ileostomies and urostomies, all with differing types of pouching systems including:
- One- and two-piece pouching systems (drainable, closed and urostomy pouches)
- Pediatric pouching systems
- Skin barriers and barrier rings
- Pastes and strips
- Stoma powders
- Deodorants and lubricants
- Skin protectant wipes
- Ostomy belts
We are a brand neutral supplier and honor specific brand requests without making substitutions.
Service
We also provide the following value-added services to all of our customers:
- All initial patient orders delivered next business day free of charge.1
- Patients who reorder receive products within one to two business days.
- Delivery available directly and discreetly to patients' homes or alternative healthcare sites.
- Extensively trained product specialist team to assist with product selection and insurance guideline education.
- Strict adherence to the policies of hundreds of private insurers as well as Medicare, Medicaid and other managed care organizations.
- Insurance billing on behalf of patients supported by a team of experts that determine coverage and handle all necessary paperwork.
- A variety of ordering options (phone, fax and Web).
Expertise
Through our commitment to patient care, we also provide access to two full-time Wound, Ostomy and Continence Nurses (WOCNs). These professionals are available to:
- Offer support to case managers, caregivers, patients and clinicians in product selection and treatment protocols with a goal of optimizing cost efficiencies and health outcomes.
- Facilitate a continuing education program to further educate healthcare professionals, enhancing skills to improve patient outcomes.
- Offer assistance with re-supply plans to help patients and caregivers choose appropriate and effective products to meet their needs.
1 Overnight shipping is contingent upon receiving product authorization from the insurance provider and does not apply to incontinence products, orthopedic bracings or orthotics.
